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Contact

Questions before
you buy?

We're happy to help. Send us an email and we'll get back to you within 24–48 hours. No calls, no Zoom — just email, by design.

Open in Email App
When You Email Us

Help us help you faster.

Pre-purchase question —
Not sure which drop to get?

Tell us about your business and what you're trying to achieve. We'll point you to the right drop before you commit.

Order issue —
Problem with your order?

Include your name, the email you purchased with, and a description of the issue. We'll sort it as fast as possible.

Missing survey —
Haven't received your survey?

Check your spam folder first. If it's not there, email us with your purchase confirmation and we'll resend it right away.

Quick Answers

Common questions.

Do you offer calls or Zoom consultations?
No — all communication is handled by email. This is intentional. It keeps the process fast, simple, and focused on delivering your content rather than meetings.
Can I get a refund?
All products are custom and digital, so all sales are final. If you have questions about what's included, reach out before purchasing — we're happy to help you decide.
I bought a drop — where's my survey?
Your survey link is sent by email within 24 hours of purchase. Check your spam or junk folder first. If it's still not there, email us and we'll resend it immediately.
Can I make changes after submitting my survey?
Once your survey is submitted, production begins. If you made an error, email us immediately and we'll do our best to adjust before delivery.

Ready to get started?
No questions needed.

The captions drop is $45, takes 5 minutes to set up, and lands in your inbox in 48 hours.

Get My Custom Captions — $45